COVID-19 Information

For information on the vaccination, the Spokane Regional Health District has posted an educational video and frequently asked question document at A link to the phases of distribution can be found here. The DOH is recommending individuals visit to find out if you are eligible for the current phase of vaccine distribution, and to sign up for text/email alerts when you do become eligible. To find a vaccination site, please visit For more information, please contact your provider.

For more information on COVID-19, please check out the CDC’s website, the Washington State Department of Health, or contact your local health district. If you’re a provider or Long-Term Care Professional looking for information, check out the Aging and Long-Term Support Administration’s website. For general questions about public health, contact the Washington State Department of Health at 800-525-0127.

How Aging & Long Term Care can Help

If you have questions about how to obtain food, transportation, supplies, or need any assistance, please call our helpline at 509-960-7281Our helpline will continue to operate and answer questions during these challenging times.

Enroll in our Check and Connect Program to receive regular wellness checks and information about available resources and services. Call our helpline at 509-960-7281 to register. For immediate resources, please see this list.

ALTCEW will keep you updated on the impacts COVID-19 is having on Washington aging and disability services. Please continue to check our service impacts page for regular updates.

If you’re an Independent Provider (IP) and need cloth face masks please reach out to our office at 509-458-2509. ALTCEW will continue to send masks to new and current IPs. For more information on how to wear your cloth face covering, please take a look at the following link: How to wear your Cloth Face Covering.

Personal protective equipment (PPE) can be requested by IPs. You can order PPE one time per month unless a client you are serving has a confirmed COVID case or COVID related symptoms. Please follow the following link to learn how IPs can order their 30 day PPE set online: ALTSA Personal Protection Equipment (PPE) Request for Individual Provider.

If you are unable to order PPE online, please call our office. We will ask basic questions about the client, level of care, and amount of supplies needed. Supplies are shipped directly to IPs from the Department of Enterprise Services, and include items such as medical-grade masks, gowns, face shields, and gloves.”

Please Leave a message if you call our office and don’t get through to a staff member the first time. We are working hard to answer messages quickly. Leaving a message with detailed contact information helps us all!

You may also email questions to Your questions will be routed to the appropriate staff member.

Additional Resources

Thank you all for your patience and adaptability during these challenging times.