COVID-19 Information

*All people 12+ are eligible to get their vaccination. Please get vaccinated to protect yourself and your community. To find a vaccination site, visit the Washington Vaccine Locator Tool.

For information on the vaccination, the Spokane Regional Health District posted an educational webpage and have established a state hotline to answer questions and help schedule appointments. Please call the state hotline at 1.800.525.0127 and press #, or text “Coronavirus” to 211-211 to receive text information and updates. Do you want to know what’s in the vaccine? Take a look at the CDC’s informational webpage to learn more.

For more information on COVID-19, please check out the CDC’s website, the Washington State Department of Health, or contact your local health district. If you’re a provider or Long-Term Care Professional looking for information, check out the Aging and Long-Term Support Administration’s website. For general questions about public health, contact the Washington State Department of Health at 800-525-0127.

How Aging & Long Term Care can Help

If you have questions about how to obtain food, transportation, supplies, or need any assistance, please call our helpline at 509-960-7281Our helpline will continue to operate and answer questions during these challenging times.

Enroll in our Check and Connect Program to receive regular wellness checks and information about available resources and services. Call our helpline at 509-960-7281 to register. For immediate resources, please see this list.

ALTCEW will keep you updated on the impacts COVID-19 is having on Washington aging and disability services. Please continue to check our service impacts page for regular updates.

Please Leave a message if you call our office and don’t get through to a staff member the first time. We are working hard to answer messages quickly. Leaving a message with detailed contact information helps us all!

You may also email questions to Your questions will be routed to the appropriate staff member.

Personal Protective Equipment

If you’re an Independent Provider (IP) and need cloth face masks please reach out to the Consumer Direct of Washington.

Personal protective equipment (PPE) can be requested by IPs. You can order PPE one time per month unless a client you are serving has a confirmed COVID case or COVID related symptoms. Please follow the following link to learn how IPs can order their 30 day PPE set online: ALTSA Personal Protection Equipment (PPE) Request for Individual Provider.

If you are unable to order PPE online, please call our office. We will ask basic questions about the client, level of care, and amount of supplies needed. Supplies are shipped directly to IPs from the Department of Enterprise Services, and include items such as medical-grade masks, gowns, face shields, and gloves.

Additional Resources

What you Need to Know About COVID-19 Medicare and the Coronavirus Enroll in Medicare During the Pandemic Medicare & COVID-19 vaccine scams Washington State COVID-19 Response Staying Connected and Healthy During COVID-19 Avista COVID-19 Debt Relief Program

Thank you all for your patience and adaptability during these challenging times.