Care Coordination
Health Home
Health Home is a program within Aging & Long Term Care that empowers individuals to take charge of their own health care through person-centered health action planning. Care Coordinators work with participants to establish health-related goals, increase their confidence and skills to manage these goals, access health care services, and much more.
Who is Eligible?
People on Apple Health (not offered if on a Medicare Advantage Plan) who have one chronic condition and are at risk for one or more additional chronic conditions.
Call our helpline at 509-960-7281 if you want to learn more about this program! There’s no additional cost for this service and participation is voluntary.
If you decide to participate, the care coordinator will help you…
- Identify your health care goal
- Identify the services and resources necessary to reach your goal
- Coordinate and support ongoing communications between providers
This list is not all inclusive. For more information, please give us a call.
How Do I Apply for Services?
If you are interested in applying for services, Aging & Long Term Care staff can assist you with an online application. To find out more about the program or to enroll, call our free Community Living Connections helpline at 509-960-7281.
Note: For Ferry, Stevens, Pend Oreille, and Whitman counties call Rural Resources Community Action at 509-684-3932 or go to www.ruralresources.org.
Client Success Stories
*The names in these stories have been changed to protect the privacy of our clients.
- Alina, 35, faced anxiety, depression, chronic pain, PTSD, and a history of abuse. With her Care Coordinator’s support, she learned to navigate the medical system, communicate with providers, and find shelter during homelessness. Now, Alina has stable housing, a steady income from her job at an assisted living facility, and a secure home for her daughter. She no longer relies on the ER as often and is preparing to move into a larger apartment.
- Adil, 66, works with an interpreter to access care. For the past eight months, his Care Coordinator has helped him advocate for specialized treatment, food benefits, and pain management. With better access to care, Adil feels hopeful about managing his pain so he can continue his passion—bringing joy to children through magic shows.
